Frequently Asked Questions

Yes. All enforcement is carried out in compliance with UK legislation, including the Tribunals, Courts and Enforcement Act 2007, the Taking Control of Goods Regulations 2013 and the regulations governing enforcement agents and debt recovery. Our agents are certificated and act strictly within their lawful authority.

Fees for Commercial Rent Arrears Recovery (CRAR) follow the scale fixed by the Taking Control of Goods (Fees) Regulations 2014, which is set out in full on our enforcement fees page. For other services, such as forfeiture, evictions and security, we provide a clear written quotation before you instruct us, so there are no surprises.

Yes. Fees are set by the Taking Control of Goods (Fees) Regulations 2014 and are recoverable from the debtor in the first instance, but two different scales apply. For CRAR and other enforcement outside the High Court: £79 at the compliance stage, £247 at the enforcement stage and £116 at sale, plus 7.5% of any sum recovered above £1,900 at the enforcement and sale stages. For enforcement under a High Court writ the scale differs: £79 compliance, £200 at the first enforcement stage, £520 at the second enforcement stage and £550 at sale, plus 7.5% of any sum recovered above £1,200 at the first enforcement and sale stages.

For CRAR, once rent is seven days overdue we can serve the Notice of Enforcement the same day you instruct us; agents can attend once fourteen clear days have passed. Forfeitures are frequently completed the day after instruction, and traveller evictions typically proceed within 24 hours.

Yes. We have enforcement agents across England and Wales, so a single instruction can cover premises, land and debtors anywhere in the two jurisdictions.

A commercial bailiff, properly called a certificated enforcement agent, is authorised to take control of a debtor's goods to recover money owed, to repossess commercial premises, and to remove unauthorised occupants, all under specific legal procedures. Our agents carry court-issued certificates and identification on every attendance.

Yes. Our enforcement agents hold certificates issued by the County Court and operate under the Taking Control of Goods Regulations 2013. High Court matters proceed under the authority of an authorised High Court Enforcement Officer.

Commercial rent arrears under CRAR, judgment debts (County Court judgments transferred up for High Court enforcement), and other commercial debts. If you are unsure whether your debt qualifies, send us the details and we will tell you plainly which route applies.

Often, yes. CRAR and forfeiture of lease are non-court remedies available to commercial landlords. Judgment debts require a judgment first, but once you have one we handle the transfer-up and enforcement without you setting foot in a courtroom.

Agents take control of goods to the value of the debt and fees. The debtor may pay in full, enter a controlled goods agreement or, failing both, goods are removed and sold at public auction with the proceeds applied to your debt.

Genuine disputes are documented and referred back to you or your legal representative before further action. We enforce only where the legal basis is sound. That protects you as much as the debtor.

Always. Our agents observe the statutory protections for debtors, identify and make appropriate arrangements for vulnerable persons, and conduct every attendance professionally. Firm enforcement and fair treatment are not in tension. Both are hallmarks of doing this properly.

Yes. Instructions, client identities and case details are handled in strict confidence, and our agents are discreet on attendance.

No. Once the statutory procedure has commenced, enforcement fees may already have accrued and can remain payable under the regulations even if you settle directly. Tell us before agreeing anything so we can advise on the fee position.

For CRAR: the lease, an up-to-date arrears schedule and the tenant's details. For judgment enforcement: the judgment or order. For forfeiture: the lease and a note of the breach. Our instruction forms take minutes, and we confirm everything before acting.